"Hello Everyone!
In this day and age, it seems like people (in general) are so quick to complain, but not so quick to commend…. I would like to say a big “Thank You!!!” for all that you have done for me & my flat. The services you provide are exemplary and each of you should be commended. So, let me do that by saying:
THANK YOU !!
Warmest regards,
"
Mr. O
"Dear Lee. Many thanks for all your help and kind words during our recent sale, you helped make it so much more bearable."
Mr & Mrs J - Highfield, Southampton
"Dear Gina. I would like to thank you very much for all your expertise, support and effort during our recent property sale. It was much appreciated."
Ms M J
"Dear Gina,
Thank you to you and the Pearsons team for your professional service and trustworthy and helpful support in the sale of my parents' house.
Every good wish.
"
H.C.
"Thank you so much for all your help. Goodness knows where we would be without all your chasing!"
Ms. C
"To Gina and everyone who helped us to buy our beautiful new home. Thanks for everything."
Mr & Mrs N J
"Gina, Just heard we have exchanged on number 4. Can I just say thank you very much for all of your help and hard work. It has been quite a long slog on that one and with it quite stressful. Austin and Wyatt didn’t help that’s for sure but it did show how much more professional, capable and proactive you and Pearson’s in general were during the process.
"
"Dear Gina. We would like to thank you very much for all your expertise, support and effort during our recent property sale - it was much appreciated."
Mr & Mrs J - Highfield, Southampton
" Dear Pearsons London Road Team. To all of you, thank you so much for everything!!! You have been magnificent throughout the sales, purchase and letting process. You are a wonderful team and a real credit to your Company. We wish you every success in the future, thank you so much again. "
Mr & Mrs D
"Dear Pearsons. I can't thank Pearsons enough, they produce RESULTS. Gina Matthews and Simon Dawson that dealt with my property are giants in their profession and the effort Gina put in makes her truly awesome. Thank you from one happy vendor."
.
"To Gina, Lee and all at Pearsons. Thanks so much for all your help with the sale of our flat. If we ever move again, we will definitely be using your services again (although hopefully not for a while though!)."
Mr & Mrs A
"To Gina M and Simon D (and the wider Pearsons Team), thank you for your outstanding, personable efficient and professional service when selling our house. We highly commend your work. Thank you, The M-Ws"
J M-W
"Hi Gina. I really appreciate how much work you have done to facilitate the houses and am sure that without you things would have been even more chaotic. A big thanks."
Ms J. Chilworth, Southampton
"We just wanted to say again, thank you very much with all your help with our purchase of the bungalow - If I don't get carried out of the bungalow in a box ..... We wouldn't hesitate to use your company. You really were a diamond and without your persistence, I wouldn't be sat in my glorious garden this morning. Thanks again. Lots of love and best wishes."
Mr S & Ms H - Bitterne, Southampton
"Hi Gina and Pearsons personnel. Thanks for the after-sales-care-package and the signed welcome card; almost moved me to tears! The flat had appeared on Rightmove the day after I'd given up the search, at least until the summer, but left the netbook on overnight by mistake. Just one more click .... I didn't tell you over the phone but my years 6-18 were spent in Hampshire, on the far side of Alice Holt Forest. So the flat "ticked all the boxes and more", the "more" including those trees outside. Forest living on the edge of the city centre. Thanks for letting me back in, and good luck with the business."
Mr G V
"Dear Mr Stone. When we met, I appreciated that you were respectful of how emotional this is for me, I lived in the house since I was 10 years old and so have the neighbours. You were very sensitive to the fact that I would rather have responsible, reliable renters than just the amount of rent. Of the 3 rental companies I met with, you are the only ones I would even consider representing me. Thank you for your time"
Mrs A M
"Thank you for the good news. Big thanks to both you and Gina for helping us to sell our house in record time. Warm regards."
Mr T
"To Gina, I just wanted to say thanks for all your hard work and patience in selling our flat. It was much appreciated."
S.D.
"Hi Gina, I’ve been halfway through an email since yesterday to you and Pearson’s to say thank you for your input with the sale! It’s been great dealing with you!
"
"To Gina and the Team at Southampton. Thank you so much for all your continued support throughout the process of buying our first home."
V.G.R & B
"Hi Gina (and the rest of Pearsons).
Just want to say a huge thank you for all your help and support throughout our purchase. We have been so stressed and frustrated throughout this entire purchase due to our solicitors but you remained so professional and helpful we really cannot thank you enough! Thanks again to all at Pearsons for taking my insane amount of phone calls. We couldn't be happier in our new home. Thanks one last time. Super Happy Customers!
"
Mr and Mrs H.
"Hi Hannah , thank you so much for your patience and understanding when I spoke to you today , you really put my mind at rest that as I expected you are professional, don’t cut corners and are a really decent person. I will endeavour to work with you and make Coppice as problem and pain free as possible. Stay safe and best regards Andy. "
A.
"Hi Gina. Thank you again for everything you have done, you have been a star. All the best.
"
Ms J J
"Moving house recently our choice was between Pearsons and another leading estate agent. They helped us sell our house as well as buy our new home. Staff were friendly, got back to us promptly and as it was so long since we had moved took us through the process including ideas of how much things would cost! When things looked like they would stall due to chain, Gina in the Southampton branch expertly chivvied things along to get a date all in the chain agreed to. No mean feat! We would happily recommend Pearsons to others. "
Mr & Mrs S
"Dear Gina, Just a quick line to say thank you for negotiating the successful sale on Ed’s behalf. Jon and I were at the property yesterday doing the final clearance and we had a chance meeting with the buyers. They are a lovely couple and it cheered us immensely to know that the house will be appreciated by its new owners. Please pass on our thanks to everyone at the office who was involved with the sale.
"
Ms A
"To Gina and all at Pearsons. Thank you all very much for your effort and support during the last few months whilst selling our house. Best wishes."
Mr and Mrs P P
"Dear Lee
Many thanks for all your effort on obtaining such a good result on the sale of mother's house.
My brother, sister and I were most impressed with your professionalism and quality of service throughout the process.
"
Mr. H.
"We've exchanged! Thank you very much for all your input in getting this done. If we ever sell we will definitely be coming to Pearsons. Thanks again!"
Mrs D - Shirley, Southampton
"To Gina and all the staff. Thank you very much for making my dream come true. I love the house and I love the area."
Ms S
"Dear Gina. I'd like to thank you and Simon for your excellent and very efficient service. You wouldn't like to open a branch in Norfolk would you?"
Mr J G
"Dear Gina. I am writing to express my heartfelt appreciation for all you did to enable us to make the transition from London to Southampton. You instilled in us a confidence that we would find the perfect home and indeed we have. You also made ethical, balanced and timely interventions along the way as and when required and if it had not been for your tenacity, wise judgement and counsel, the process would have been even more challenging than it was. You were simply stupendous. Your no nonsense, pragmatic and calm approach and your steady steer throughout the journey was truly appreciated. You are a very wise owl so to speak and someone I would have absolute confidence in recommending to other prospective buyers or indeed sellers. Thank you so much again Gina and please also pass on our thanks to others in your team."
Mr P B OBE
"I just wanted to email to say a huge thanks to you and the sales team for helping us to buy our property. I'm particularly grateful to you for ensuring the chain remained in tact and the sale was done in good time to help us prepare for the arrival of our baby. Your communication with us was excellent.
Also, having been looking for a house for 18 months Pearsons was the only estate agent that called us weekly to update us on properties on and coming to the market (thank you Sasha for those calls). We were chain free buyers with a good deposit and no other estate agent bothered to contact us at all despite us registering and giving them this information. That spoke volumes to us and when we found a house with Pearsons we were really happy to purchase through you.
From renting and buying through Pearsons our whole experience has been excellent. Thank you for all of your hard work. We have and will continue to recommend you to our friends."
Mr. & Mrs. M
"Dear Gina. Many thanks for all your help in completing the sale of our property.
"
Mr P S
"Gina. Thank you for all your hard work and efficiency! Thanks also for liaising brilliantly with the solicitors. Best wishes."
Mr Q
"Good morning Gina, My solicitor has told me that the sale has been completed, the removal people have just driven off, so it is done! Thank you very much for your help in this extremely stressful time, and I am very appreciative of your, and Lee's, management of the process. Best wishes and kind regards
"
Ross
"Hi Gina and Simon, Now that the sale of my house in Gordon Avenue has just gone through, I wanted to write to thank you both in particular, but also others in your team I dealt with, for all that you’ve done. I found this a very much happier process than I did dealing with your yellow competitor across the road when I first bought the house (and indeed when I was asking for quotations initially). Simon came in with a price that was right in the middle of the range I got from the five or six agents who offered price estimates, and worked strategically and with integrity to achieve precisely this price, at a time of great uncertainty in the market, the Brexit confusion being at a particular high point in January and February. Pearsons came highly recommended by a friend of mine in the History dept at Southampton University, who has bought and sold several properties with you over the past 25 years, and she singled out Gina for particular praise, quite rightly too. I am now also very happy to recommend your office to anyone thinking of selling or buying in the Southampton area, thank you both very much for your fine work, it has been a pleasure dealing with you both and your colleagues.
Best wishes
"
Mr. D
"Dear Gina. Please accept my apologies for not getting this to you sooner, but I hope you'll understand that I've been a bit busy adapting to my new surroundings and settling in. We would like to thank Pearsons for all the very hard work the company has put in in marketing our property, dealing with enquiries, finding a good buyer and ultimately negotiating our sale to a successful conclusion. We have valued the unfailing courtesy, efficiency and friendliness of all with whom we have had contact, but our especial thanks should go to Lee and yourself for your professional and astute advice and constancy of approach. Whilst undoubtedly a large agency like Pearsons has many clients to deal with, we have always felt that we have been treated in an individual way which recognised the uniqueness of our Chilworth property. We would have no hesitation in recommending Pearsons as the agency of choice for properties in this area. Thank you again and please accept our very best wishes for the future."
Mr P
"Dear Gina. I would like to express my appreciation to you for helping us through a somewhat fraught purchase process. Your professional determination and cool head got us back on track, and I am delighted that with your considerable efforts we were able to secure the property. I would definitely work with Pearsons in the future. Kind regards."
Ms C
"Hi Sarah, Thanks so much, as always, to Pearsons, for your usual efficiency in addressing the matter so quickly - much appreciated."
David
"Dear Gina. I would like to say that my dealings with your Company have been excellent; the service and responses have all been prompt, concise and informative and I would have no reservation about recommending you to other potential clients. Kind regards."
Mr S
"Dear Pearsons. Thank you so much for everything concerning the sale of my property. I can't believe it all went so smoothly and I am in my lovely new home! Thanks especially to Gina and Alistair for all their help. I won't hesitate in recommending Pearsons and I will contact you for my next move (but won't be for a while yet, I hope!)."
Mrs B H
"Hello Gina, Just a quick email to say many thanks from Sally and me for all your help with the sale of our mother's house in Bellemoor Road. Confirming that the sale was progressing okay when there appeared to be several seemingly unaccountable delays was very reassuring. Very best wishes,
"
Mr. J.
"
We used to think that estate agents provided a similar service - how wrong we were! Having had our home on the market unsuccessfully with another leading estate agent, we had been very disappointed with the quality of the marketing and lack of contact from our agent so we decided to change to Pearson’s . From the outset, Gina was a breath of fresh air bringing enthusiasm, new ideas on how to market our home and even internal ‘presentation’ hints and tips. The new brochure showed much more care and attention to detail and our sale was widely advertised in local and county press. What really impressed us was Gina’s passion and commitment; she was always available to take calls and offer sound advice. Despite the most challenging of economic backdrops and the lost months before we moved to Pearson’s, Gina supported us throughout and we’re delighted to have sold. s far as we are concerned, Gina at Pearson’s is unbeatable and highly recommended.
"
M & P C
"Dear Gina, Craig, Lee and all the Team. Thank you so much for all your hard work in making our move happen. We are really excited about our new home. Wishing you all a very Merry Christmas and a super 2021."
R & P McC
"Hi Sarah
You’re welcome and thank you too for your continuous hard work for The Gatehouse!
Best wishes
"
B & P
"Dear Lee and Gina. I would like to thank you both for your efficient work and assistance throughout. I have already recommended your services twice to friends. "
Mr D P
"Hi Gina. Thank you for all your help, this wouldn't have happened without you!"
Mrs D - Shirley, Southampton
"Dear Gina. I just wanted to say a big thank you for all your help with the sale of my property. It was really useful to have your support with organising everything, particularly when I was not living in the UK. Many thanks again. All the best."
Ms H F
"Dear Gina. Just wanted to send you a quick email to say thank you for all your help again and finally getting the sale through to completion. It certainly wasn't easy at times but we really appreciate all the help and support you provided us. We are finally starting to get the new house sorted."
Ms N H
"Dear Gina and Simon. A big THANK YOU for getting us to the finishing line. It helped that you were efficient, professional but quite human too! Our new venture is about to begin......... With very best wishes."
Ms B and Mr V
"We could not be more pleased with the service provided by Pearsons in the sale of our house. Simon identified committed buyers who offered the asking price, and the sale went through smoothly and efficiently, all in a timescale appropriate to us. We were fully informed all the way through the process. We particularly appreciated the legendary Gina, with her diligence and support. Her advice was on a level with that of a solicitor regarding the necessary next steps, and we don't believe we would have made it through without her expert guidance. We have no hesitation in highly recommending the team at Pearsons' London Road Southampton branch for buying and selling. Thank you Gina, Simon and the rest of the team for your excellent service and attention.
Dr. M. & Mr. F., Southampton.
"
Dr. M. & Mr. F.
"Dear Gina, Thank you so much for all of your help with the sale, you have been amazing. Have a lovely holiday!
"
Ms. C-T
"Dear Gina, thank you very much for sending the lovely glossy spec of the house to me, it will be lovely to look back on in years to come. Thank you so much again for being the driving force in getting us to the point of exchange."
Mrs. T-B
"Many thanks indeed for all your professionalism and help with my purchase. With much appreciation!!!! Kind regards."
Mr I S
"To Gina and all the sales Team. Thank you so much for all the hard work with all the viewings and negotiations that led to the successful sale. Best Wishes"
C & I V
"We have recently conducted a purchase of a property through Pearsons and having had a lot of dealing over the last 3 years with many estate agents in both commercial and private purchases, sales and lettings. I wanted to express how impressed I was with the agent we dealt with in our current private purchase of our property. Noah Bradwell was on time, very personable without being forced, professional in his manner and suitably attired. His attitude was neither overbearing nor unengaged and was well informed on the property when we first viewed. During the price negotiation Noah was shrewd yet tactful and it was clear he was working to get the best deal for his client without being crude or disrespectful in his methods. It is a rare thing in my experience that an estate agent achieves all the above and was compelled to express my appreciation of the service Noah provided negotiating this sale to us on behalf of Pearsons and its client."
Mr. Q.
"Thank you for everything you have done to help us find and purchase our perfect home!"
Mr and Mrs J V
"Dear Ms Matthews. Just a note to thank you for all you have done to bring things to a very successful conclusion. This ends a 20 year association with Pearsons. My mother bought the flat through the firm and I subsequently used Pearsons to let the property before putting it on the market. We have always been very happy with the service provided and would recommend Pearsons without hesitation. With best wishes for the future to you and your colleagues. "
Mr R B
"Dear Marsh. Just a little note to say a massive "thank you" for all your help with our property. The kindness you showed me was brilliant and after a hard few weeks, much needed! Thank you again."
Mrs L H
"To Gina. Many thanks for all your help with our flat sale. We really appreciated the clarity you provided in a sometimes complex process. Best wishes."
Mr and Mrs M S
"Dear Gina. Just a short email to thank you and David Parry for the part you played in the sale of our flat. Thank you. Best regards."
Mr and Mrs A W
"To Sam, Gina and the Team, massive thank you to you all for the sale of P and the purchase of S.L. A great service, above and beyond. Will highly recommend you."
N & E
"To Gina and the Pearsons Team, thanks for all your hard work with our sale and purchase."
Mr. & Mrs. M
"I just wanted to say thank you for all your help and patience. It was a painful process thanks to Covid-19 and I know we weren't always the easiest to deal with but your help with everything was really appreciated. Hopefully life will resume to some sort of reality soon."
Mr & Mrs. S
"To Dear Gina and staff. Many, many thank for all the support you gave me in purchasing my new home. Kindest regards."
Ms L A
"Dear Gina, I cannot thank you enough for all your hard work and perseverance to get our purchase over the "completion" line. You have had to wear several hats and have been so helpful and KIND during the negotiation process. I know this has been an unprecedented time for the housing market but you have never failed to call us back or to get an answer to our queries. Thank you so much again Gina we are eternally grateful."
M & A B.
"Dear Gina. We would both like to thank you and Lee for all your help during the past year (yes it is a year!), you have been very patient and helpful, making a stressful experience for us bearable. Best wishes."
Mr & Mrs C
"Hello Marsh
I trust you are keeping well. I take this opportunity of thanking you and your team for often going the extra mile and at all times for being professional, empathetic and supportive from the time we rented out our home in June 2019.
This is particularly impressive given the numerous challenges presented by the tenant.
Kind regards
"
R.M.
"To Gina, Simon and the Team. Thanks so much for your efforts in finding us (three!) buyers. It was fairly protracted in the end, but we were very happy with the way you all handled it, and the service we received. Hope to use your services again some time!"
Mr and Mrs D
"To Gina, many thanks for your help and kind consideration in the selling of Flat 14. As I've told you before, the only person who gave me a straight answer and sound advice was you. Best Wishes"
Mr T
"Many thanks for all your hard work and attention keeping us informed re the successful sale of our property."
Mr. & Mrs. V
" I have recently bought a property in Southampton and I wanted to pass on my thanks to your team - David (lots of local knowledge, really interesting), Simon who was very enthusiastic and negotiated to get the sale for me and especially Gina for her professional approach to getting the sale to completion. I would like to mention Gina (who seemed to do it all!) and highlight how lovely she was to work with, extremely pleasant, on the case daily and a real asset to the whole process. We were up against a rather slow solicitor on the vendors side - Gina kept in daily contact on all sides which was very much appreciated, pushed through a couple of issues to aid my solicitor too. Will be coming back to Gina for her services in the future. Many thanks. "
Mrs C B
"Dear Gina. Thanks very much to you and the Pearsons' team for all your efforts with this. We sincerely appreciate it. Hope 2015 is a good one for you all."
Mr A R
"Dear Gina and Lee. Thank you very much for your help with the successful sale of our property. Best wishes."
Dr and Mrs L
"Hi Lee, Thanks so much for all your efforts in getting this done. I will have no hesitation in recommending your firm to anyone thinking of selling their house. Best regards
"
L.D.
"To Gina. Just a quick note to say a big thank you for your assistance and persistence in the sale of our property. Selling/moving is always a stressful experience but you made it that much easier/bearable for us. With every best wishes"
Mr and Mrs M. Southampton
"Hi Sarah,
That’s great thank you!
Yes new fence panels went in this morning, thank you all for your hard work and improvements lately.
"
Olivia
"To Gina, thank you so very much for all your help and support throughout the purchase of our new home. It has been truly a pleasure having the Pearsons Team working on our side, it means a lot."
D & H
"Dear Pearsons, especially Gina, Craig and Sam. Thanks for making our house sale and purchase happen and for always picking up the phone."
A & H
"I very much appreciate all your professional expertise in my sale, and once again, a sincere thanks to yourself and all team colleagues in achieving the sale."
R.T.
"Dear Gina and the Pearsons Team, We wanted to thank you very much for all the support you provided us in the last few months. It's been reassuring to work with you on what's for us been our most important project ever achieved. All the best J & A, H"
J & A, H
"Dear Gina, Thank you very much for the work you have done to keep this together, it was an absolute pleasure to work with you."
J.S.
"Hi Hannah, Following our Director’s zoom call we just want to say we are very pleased with the professional and proactive start you have made in taking over our block , well done!
"
Sandra
"Thanks so much for all your help with our sale and for being on the other end of the phone to answer all my questions and queries!"
Ms N R
