"Dear Karin & The Pearsons Team. Thank you so much for your patience and perseverance through the purchase of our property. We are now moved in and whilst there are still too many boxes it is starting to feel like home. The horses have also moved in and are starting to settle - we really are living the dream. I just wanted you to know how appreciative I am of all your efforts to make my dream come true. "
"Thank you for the excellent advice you gave us in marketing our house and negotiating the price. We are very happy with the final outcome achieved, and would have no hesitation in recommending the Romsey office team.
The lockdown for Covid-19 was rather a hiatus, and I am glad that the market eventually allowed furloughed staff to return. In the meantime, Matt did sterling work covering viewings and was very prompt in his follow up during the initial sale progression phase.
On her return, Heather also worked well on the sales progression and was equally successful in checking out our queries and reporting back to us. And we were equally impressed with Karen who has had less involvement but in the last day or so has been key to liaising with the short chain and their respective legal teams.
So as you can tell, we feel the team have worked really well together through trying times from a dearth of activity and then through the steep take off progressing existing instructions while servicing new ones, and all in the context of school holiday completion demands and a stamp duty holiday market influx."
"Dear Yaz and Sam. Just to say thank you to both of you for all your help last year, it was very traumatic for us as a family and you helped things go a lot smoother. Appreciate your help."
Ms S H
"To Paul and all the team, just a big thank you for everything
"Dear Karin, We just wanted to say thank you so much for all your hard work and chasing to make sure our house move went smoothly. You did a really good job and made it a little less stressful for us. Thanks again."
Mr. & Mrs B
"Dear Anna. I'd like to thank you and your colleagues for making the sale of my fathers house so smooth. If ever you should want a testimonial for potential clients I'd be delighted to recommend your services, we have all been very impressed with your professionalism."
Mr G L
"Dear Anna. You have been wonderful throughout the whole lengthy process! Thank you."
Mr & Mrs S F
"Dear Paul, I would like to express my complete satisfaction with the service I received during the recent of my purchase. I am particularly grateful to Karin Walters whom I have dealt with mostly, and for her recommended surveyor, Guy Lynch and conveyancing solicitor, Anne Mills, making the purchase transaction run smoothly and efficiently. Although obviously a good marketing tool, it was a pleasant surprise to be given a box of 'goodies' and a signed card at completion. My best wishes for your continued success."
"Dear Yasmine. Having sent a copy letter to you on Thursday, regarding issues with the property, I was amazed to receive a reply from you this morning (Saturday), which listed actions you have taken to remedy the concerns I raised. May I say how impressed I am with your prompt attention and communication skills."
Mr J B
"Dear Paul, just a quick note to thank you and the team at Pearsons with your help in selling our property in St Johns Glebe. Despite a slow market, I think we racked up nearly 30 viewings in total and your team were straight on the ball when the first chain collapsed and contact was made with a previous interested party who ended up buying the property at a most suitable price. I was pleasantly surprised with the deal that was offered to sell the house but, to my mind, the outstanding feature was the professionalism and friendly manner of your team and the regular feedback we received about how the property was being promoted and the way you were responding to interested parties. So a 10/10 from both of us and we will definitely be back to see you again should we wish to downsize from our current property which you sold us nearly 11 years ago!"
Mr. & Mrs. F
"Paul, A quick note to say thank you to the team for your efforts in selling my mum flat. The legal process has been painful, but Karin at your office has been outstanding in her communications and relentless chasing. She is a credit to your organisation.
"Dear Mari and Team. Just wanted to thank you and your team for the help in the purchase of my new flat. I am very happy here and have settled in well. Kind regards."
"Dear Pearsons of Romsey. Thank you for all your hard work with selling our beautiful home! You have been a breath of fresh air to deal with unlike most other "Estate Agents"!! I would highly recommend you to anyone wishing to sell their property. Thanks again!!"
Mr and Mrs R. Romsey
"Dear Karen, I'd very much like to thank you and your colleagues for your help in our purchase in Romsey. Despite hiccoughs in the chain behind us, your assistance and advice played a large part in making the deal happen as planned. Of course, we have no plans for any further move at this stage but, when the time comes, I know where to come for real service! Many thanks again
Mr & Mrs W
"Having just come through the process of buying and selling, our sincere thanks to Paul and Karin in particular for their professionalism, positivity and kindness throughout a difficult time. The Romsey office is a great team and we are eternally grateful to you all.
Mr and Mrs M.
Mr. & Mrs. M
"Dear Paul, We would like to thank you and your staff for all your help with the sale of our home."
Mr. & Mrs. B
"Dear Paul - Just a note to issue credit where I believe it due. Lynne has been fantastic throughout the rather difficult and protracted negotiations on Mr and Mrs M's sale and purchase. They sold through you and bought through me, but had a very long chain beneath them. The fact that I was able to give accurate progress reports on the basis of Lynne's information helped keep the deal together. She proactively updated me throughout and that was a refreshing change from most of our competition from whom pulling teeth would be easier. I would like to thank her for her help and I would be grateful if you could pass my thanks onto those who should be told when one of their employ has done an exceptional job. Very best wishes to you. "
Marcus Wood, Johnson Wood Estate Agents
"Hello Heather. Many thanks for your e-mail. Also many thanks for all your help , I could not have wished for a better service.
All the very best
Ms J W
"To Paul, Heather, Mari and Tristan. Thank you so much for helping us move house. We really have appreciated your help and expertise over the last year or so. "
Mr & Mrs P
I wish to officially thank both you and your sales team for all your hard work and professionalism re the sale of our Romsey home. From the initial meeting with you and the valuation offered, through to Karin’s phone call confirmation completion I had every confidence that the Pearson’s team were working to a successful completion on my behalf and there was never a need for me to chase or ask for an update, I was kept fully informed at all times. Having dealt with too many agents through my adult years I only wish that I had encountered more honest and professional estate agents like your good selves. I would have no hesitation in recommending Pearsons as a selling agent and would be happy for the above correspondence to be quoted, should it ever be helpful."
"To All the staff at Pearsons Estate Agents Romsey. Just to say a very sincere thank you to all for all the kind help and kindness you have given us over the months it took for us to sell our property in Woking and purchase a property in Romsey. We had dealings with many of your staff and we have nothing but praise for them all."
Mr & Mrs M S
"To Everyone at Pearsons. Many, many thanks for all your hard work in selling our house and a thoroughly professional and diligent job carried out with respect and a smile. Best wishes and thanks."
Mr and Mrs M Fielder
"Thank you for showing us around the property on Friday and I would like to take this opportunity to say you have been one of the best Estate Agents for viewings we have used so far - you seem genuine and can actually offer useful information on the property. Keep up the good work. "
Mr P M
"To Karin and Everyone at Pearsons. Thank you very much for your help in purchasing our new home. Karin you are amazing !"
J & M
" Your Company has been handling the letting of my property in Romsey for many years. May I take this opportunity of singing the praises of Yasmine Knight. From my experience of her, I consider Yasmine must be every employer's ideal employee. She is always beautifully dressed, her appearance is a credit to your Romsey office. It is said that one can only make first impressions once and the impression given by Yasmine, on first meeting her, could not have been bettered. She is welcoming and cheerful, whether addressing my enquiries in person, at your office, or by telephone. Good as it is, none of the above would count for much if Yasmine wasn't good at her job and here she excels, dealing with my affairs speedily and conscientiously with consummate accuracy. "
Mrs A R
"Dear Tristan and Heather and everyone at Pearsons. Thank you for dealing with the sale of our house. We have never done this before, but thought your service was wonderful. You gave 110% all of the time and we would recommend Pearsons to all of our friends in Hampshire. Thank you for your help and guidance, you were wonderful. Very much appreciate your hard work and dedication. Very best wishes to you all. Kind regards."
Mr and Mrs D
"Just a note to say a really big thank you for selling our home. Your advice and guidance was absolutely spot-on and we are so pleased with the way things have proceeded. Thanks again."
"Dear Karin, I would like to stress how amazing you have been throughout the whole process – it has been a real lifesaver to have you on hand, as we were touch and go on several occasions! I couldn’t have asked for more, so hugely grateful for your fantastic service.
I would also really appreciate it if you could thank Mrs B on my behalf for being so patient and for sticking with me.
"To Everyone at Pearsons, especially Heather. Thank you so much for "holding my hand" at this difficult time for me and making the step towards my new life in my new home as painless as possible! Your help is truly appreciated. Best wishes."
Ms K C
"Dear Karin, Thank you once again for getting us past the finish line. Sorry we might have given you a few grey hairs along the way, there is a glass of red chilling when you are free. "
D, D & S
"Just a quick email to say thank you for all your hard work in the sale of my property, it has been a long time coming but from the very beginning dealing with Paul to the very end working with Karin to get the deal completed and over the line you have been great. Thank you."
"Dear Karin, Many thanks for making selling a house a pleasure."
J & B
"Dear Tristan, Heather and Mari. Just a note to say thank you all for the very friendly, efficient service you have all provided in the selling of my aunts home. It has been a difficult time for me but you have all made the situation a lot easier due to the manner in which you have all treated me. It is much appreciated. Best wishes."
Ms D S